HAILWOOD MEDICAL CENTRE
Directions to the Surgery:
We are on the Governors Hill estate. Travelling from Douglas or from the Mountain road, proceed along Johnny Wattersons Lane. Turn into Hailwood Avenue at the Cat with No Tail public house. Turn immediately left into the car park. The Surgery is on the left just after the public house.
Current Practitioners (GPs):
Practice Manager: Cathy Poultney
Practice Nurses: Caroline Cain and Juliet McCrory
Their specialised areas are as follows: Asthma Clinic, Diabetes Clinic, Blood Pressure Checks, Well Man/Woman Checks, Holiday Vaccinations and Advice, Immunisations, Wound Dressings, Cervical Smear Clinic.
Practice Manager - is responsible for the day to day management of the Surgery and its staff. She is also available to help answer any specific queries that you may have or to assist in the solution of any problems and complaints that may arise, or indeed suggestions and accolades you wish to pass on.
Receptionists/Admin Staff: They are your first point of contact with our practice and they will try and meet all your requirements efficiently and courteously. They have a busy and difficult job so we would appreciate your co-operation in providing them with the information they request.
Hailwood Medical Centre
No 2 Hailwood Court
Isle of Man
TEL: +44 (0) 1624 686949
FAX: +44 (0) 1624 686946
The Surgery is open from 08.00hrs to 18.00hrs Monday to Friday, excluding Bank Holidays.
All patients are seen by appointment.
We have four practitioners, a practice manager, two practice nurses and six receptionists/admin staff here at Hailwood. We also have Health Visitors and District Nurses attached to the practice.
Our aim is to provide expert and friendly, personalised health care for you and your family.
We are receiving increasing numbers of emails from patients for the attention of doctors, asking for opinions or information, requesting contact from the doctor by phone or email or simply passing information on to the doctor.
The doctors need to manage their workload for the benefit of patients and this means that they deal with the most urgent matters first. Email correspondence is dealt with in the same way as written correspondence:
The doctor reviews everything which comes to him and prioritises the most urgent. So, sending a message by email will not provide a 'fast track' to the doctor - if you have an urgent medical need, please make contact with the surgery by phone or in person so that this can be promptly assessed and treated without delay.
Please note we also do not make appointments or correspond via Email or Fax requests. We take data protection very seriously and the practice policy is that we will not provide personal medical information via these means because we have no control over the security of this data once it has left the practice.
Out of Hours - MEDS:
The Emergency Doctor Service is situated at Nobles Hospital. If you need a Doctor out of hours please call the surgery 686949 and you will be given instructions on how to contact the out of hours service.
Accident and Emergency:
Whatever the day or time, if you experience severe chest pain, acute breathlessness or any symptoms that you might think are due to a stroke Call 999.
Disabled Access: We have full disabled access facilities. The main consulting rooms and disabled toilet are on the ground floor. Disabled parking spaces are also available at the front of the building. Baby Changing Facilities also available.
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