Your views about the service you receive from our staff are important to us. You can help us by letting us know how you found our service. What went well and not so well and what went wrong? We aim to get things right but If for any reason things go wrong, we want to know, so that we can learn from the experience By listening to your opinions we can identify improvements needed. We really value your views. You may be invited to take part in a satisfaction survey. If so, please take this opportunity to give us your opinions in complete confidence. We will be pleased to receive your comments and suggestions at any time. Click here to link to the contact us form.
If you are dissatisfied with any aspect of our service or treatment, we hope you will raise these issues with the staff caring for you so that they can put things right at once. If you prefer to raise your concerns with the senior manager please ask to speak to them.
If your concerns have not been dealt with to your satisfaction, you may make a formal written complaint to the Patient Safety and Governance Manager at Noble’s Hospital or click here to link to the Complaints Form.
For more detailed information please refer to the leaflet 'National Health Service Complaints Procedure - a patient's guide', which is below and available in all Department of Health public reception areas. Please be assured that your complaint will be dealt with promptly, courteously and in confidence.