| Q | How do I start a nursery? |
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| A | Contact registration officer on 01624 - 642427 and ask for an information booklet. Email: childdaycare.dhss@gov.im |
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| Q | How do I become a childminder? |
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| A | Contact Social Services Administration on 01624 - 642427 and ask for an
information booklet. There afternoon and evening information sessions for prospective childminders.
Email: childdaycare.dhss@gov.im |
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| Q | Where can I get a list of childminders/ nurseries/ playgroups? |
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| A | Contact Social Services on 01624 - 642427. Email: childdaycare.dhss@gov.im |
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| Q | I want to complain about a private nursing or residential home. |
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| A | You should contact the Nursing and Residential Homes Registration Officers on 01624 - 642422.
Email: sue.wadsworth@socialservices.dhss.gov.im |
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| Q | Where can I complain about a residential home? |
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| A | If it is a Social Services home, you should complain to the home itself. If you get no satisfaction you can speak to the Service Manager for the Elderly on 01624 - 686203. Email: tony.lever@socialservices.dhss.gov.im |
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| Q | What is the Home Care Service? |
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| A | The Home Care Service provides support to enable people to continue living in their own homes for as along as they are able. The amount of help provided depends on the needs of the individual client who is encouraged to remain as independent as possible. |
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| Q | Who can get Home Care? |
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| A | Those who are unable to cope with personal care and physical tasks due to illness and age. Post operative conditions requiring rest and convalescence, psychological or mental conditions which interfere with ability to look after themselves, long term disabilities, post natal complications, carer needing support. |
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| Q | What do Home Carers do? |
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| A | Following assessment of the needs of the client by the Home Care Organiser, and taking into account the ability and expectations of the client and any other support available a care plan is drawn up, specifying what tasks the Home Carer will undertake. This may be any of the following :- Assisting with washing/dressing, toileting, preparation of food, lighting coal fires/bringing in coal, shopping/paying bills, collecting benefits from the Post Office, ironing, bed changing and some housework. |
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