HOME VISITS

Visiting Officers will visit you at home if you cannot get to one of our offices and we are unable to help you by letter, telephone or e-mail. We may also visit you to ask for any information we need to make sure that your benefit is paid correctly.

Visiting Officers will -

• always show their identification card and give their name
• provide you with relevant information and check that you understand it
• remember they are a guest in your home
• be honest and open with you and expect the same in return

For more information on home visits, please download the following document -

Downloadable Documents
VO1(IOM) - Visiting Officers - Our Commitment to You (200 kb) Format:Acrobat PDF File This leaflet outlines the standards of service you can expect from our Visiting Officers.

You will need Adobe Acrobat to download documents that are PDFs, this is available free by following this link:

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