SERVICES

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Bride Ward

Welcome to Bride Ward.

This is a rehabilitation ward. We are here to assist you on your path to recovery.

During your stay you will be looked after by a multidisciplinary team, this includes Doctors, nurses, Physiotherapists, Occupational Therapists, Pharmacists, Dieticians, Speech and Language Therapists and Social Workers.

The Nursing Team is led by Ward Manager Valerie Thompson.

We have 5 registered Nurses (in light blue uniform tops) on day shift, 4 on night shift. We have 5 Health Care Assistants (in pink tops) on day shift and 5 on night shift. We also have a Ward Clerk, Jenny Skillicorn.

Volunteers visit the ward daily to assist with morning coffee.

On admission to the ward your needs will be assessed and discussed with you and a plan of care devised by a registered nurse.

During your stay we encourage you to get dressed during the day. Assistance if required in this area can be provided by the Occupational Therapist.

We also provide a day room for meals. Meal times are:-

08.00am - Breakfast
10.00am - Morning Coffee
12.00pm - Lunch
03.00pm - Afternoon Tea
06.00pm - Supper
20.00pm - Evening Drink

Special diets can be catered for, there is a choice of menu. Problems related to diet can be referred to our Dietician. Problems with eating can be referred to our Speech and Language Therapist.

Visiting is between 13.00 and 20.00. However, if you require input from any of the therapists during this period your visitors may be asked to wait in the day room whilst you undergo the therapy.

An assessment of your needs regarding mobility and moving and handling will be made on admission. After assessment it may be necessary to assist you using various items of equipment such as hoists and sliding sheets (as per Health & Safety Policy for Moving and Handling).

If, during your stay on Bride Ward, you have any suggestions, concerns or complaints there is a separate form available to voice your opinion to the management of the hospital. These are available in the side pocket of your locker or on the wall in the corridor. These forms can be sealed and are confidential.

Community Services

Some Community Services have permanent bases at Ramsey & District Cottage Hospital, including:

Audiology
Community Nursing
Community Occupational Therapy
Community Physiotherapy

Many other Health Professionals visit the hospital regularly, including:

Dietetics
Electro Cardiography (ECG)
Health Visitors
Podiatry
Social Work
Speech & Language Therapy

Visiting Consultants – There are a variety of Consultants who visit Ramsey & District Cottage Hospital for clinics or appointments. Please enquire at Reception, or with your consultant as to whether you could have your appointment at Ramsey.

Other professions including Macmillan Nurses and Home Care staff have regular contact with the staff at Ramsey & District Cottage Hospital to provide an holistic approach to patient care.

Assessment & Therapy Centre

The Ramsey Day Hospital opened in May 1991, as a unit attached to the Ramsey & District Cottage Hospital. It provides a multidisciplinary intervention for residents in the northern part of the island requiring rehabilitation or respite care. The Day Hospital is nurse led, with input as required from a General Practitioner. Occupational Therapists and Physiotherapists make up the core team. This team then links with other health care disciplines as required. These include:

Social Workers
Health Visitors
Community Nurses
Home Care Organisers
Speech & Language Therapists
Dieticians
Podiatrists

Voluntary services such as Age Concern and the Manx Foundation for the Physically Disabled are also incorporated in the patient’s package of care. Individual attendance is based on a clinical assessment, referral can be made by any member of the multidisciplinary team, either within the hospital or the community. The Day Hospital predominantly serves the elderly population but any person with medical / mobility problems can be considered for inclusion in a treatment programme on an outpatient day care basis. The aim is to devise a personal plan of care using a multidisciplinary approach in order to maintain each patient in their own home for as long as possible. A system of respite care also exists within the Day Hospital to enable both carer and patient to modify their lifestyles in order to accommodate any restrictions imposed by an incomplete recovery from illness. The team provides an information service to both patient and carer in relation to what support services and state benefits they may be entitled to. The staff of the Day Hospital also operate several clinics, including Rheumatoid / Medical Clinic and a Phlebotomy Clinic (blood testing)

General Wards

Maughold Ward – 10 male beds including 2 which are cardiac care
Lezayre Ward - 10 female beds including 2 wich are cardiac care
Andreas Ward - 4 Private / NHS single rooms

Ward Manager – Mrs Bernie Ross

Each ward has a Team Leader, with Associate Nurses and Health Care Assistants, who work within a team-nursing concept to provide evidence-based care to high standards.

The Registered Nurses are bound by the Nursing & Midwifery Council Code of Professional Conduct.

The Health Care Assistants undergo National Vocational Qualification training up to level 3.

All staff are required to work within DHSS and local policies.

General Wards Philosophy of Care

We will endeavour to provide a safe environment and happy atmosphere conducive to relieving stress and promote healing.
The patient will have access to their nursing notes and, on written request to the Department, to their medical notes.
All aspects of patient care will be discussed in confidence and remain confidential within the “team”.
We will encourage a partnership between patient and / or carer and their nurse. Nursing requirements will be based on a mutual assessment and care will be planned, delivered and evaluated by a team of professionals with varied skills, knowledge and experience. This partnership of care will continue throughout the patient’s stay.
We will act as the patient’s advocate and by continually updating our nursing skills and knowledge, will provide the most appropriate care.
We ill uphold the patient’s rights to privacy and dignity always and the right for the patient to refuse will be honoured.
All nursing care delivered will be evidence-based.
The same team of nurses will nurse the patient unless staffing levels dictate otherwise.
We will provide up to date information on a wide range of aspects of good health.
We will encourage comments regarding any service received whilst in RDCH and will openly display survey forms in the wards.
Any complaints will be addressed, in the first instance by the Team Leader, then the Ward Manager and, if required, by the Clinical or Senior Nurse Mangers.
We will participate in a weekly multi-disciplinary team meeting to discuss all aspects of discharge planning. The patient and / or carer will be involved at every stage.

General Information

There is a weekly fire test, on a Tuesday morning, to check the system is operational. All staff attend regular fire lectures.
There is a visiting hairdresser who comes every Wednesday.
Prices are available on the wards.
Hospital Volunteers work as members of the hospital team, in serving mid-morning drinks to patients and ensuring each patient has a clean water jug and glass.
Hospital Volunteers are aware that they must not lift / transfer patients, or assist with patient care.
Chaplains from Church of England, Roman Catholic and Free Church are available as needed and visit the wards regularly, though you may prefer to speak with your local Minister of Religion.
Domestic pets may visit by prior arrangement with the Ward Manager.

Visiting Hours

Visiting is from 12 midday to 8.00pm daily. These times may be waived in special circumstances, by arrangement with the Ward Manager.

Minor Injuries Unit

Ramsey & Distrct Cottage Hospital Minor Injuries Unit provides a service for people with recent injuries or illnesses. After assessment by nursing staff, some people may be referred to their own doctor or elsewhere.

Opening Hours: 8.00am until 10.00pm daily

Telephone: 811800

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