WHAT TO EXPECT

What you can expect from us

What can you expect from us? We are committed to providing high quality health services that meet your needs. We want you to know what you can expect from us: -

a prompt, courteous and considerate service
to be addressed as you wish
to receive adequate notice of your appointment or admission
to know the names of those people who are caring for you
to be kept informed of delays arising e.g. in respect of clinics, home visits or hospital treatments
to be informed about any treatment proposed and of the risks involved or of alternative treatments available before you decide whether you will agree (consent) to treatment
to be asked whether or not you are willing to take part in medical research or student training, and to be assured that your decision will not affect the care you receive
to be informed in timely fashion of your time of discharge or transfer so that arrangements can be made for your return home and, if necessary, for your continuing care
to be treated in clean and comfortable surroundings
for your opinions about the care you receive to be listened to and respected
for any complaint you make to receive respectful and prompt attention
to have access to your health records

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Terms & Conditions

Noble's Hospital

WHAT TO EXPECT