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Isle of Man Government
Reiltys Ellan Vannin
Isle of Man Government Crest

Health Services

Department of Health and Social Security
Rheynn Slaynt as Shickyrys Y Theay
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FREQUENTLY ASKED QUESTIONS

Health Services

Noble's Hospital FAQs

Social Services FAQs

Social Security FAQs

Q How do I register with an NHS Dentist?
APlease telephone the Health Services Division on (01624) 642612 for further information. If you are not currently receiving regular dental treatment and are experiencing dental pain, swelling or bleeding, you should call the following numbers at 8.30 am for an emergency appointment on weekdays only.
  • Central Community Health Centre- (01624) 642785 Westmoreland Road, Douglas, IM1 4QA
  • Hillside NHS Dental Clinic – (01624) 642389 Westmoreland Road, Douglas, IM1 4QA
  • Ramsey NHS Dental Clinic – (01624) 811885 The Dental Surgery, Grove Mount South, Ramsey, IM8 3EY

    Patients requiring out of hours NHS dental care during weekends and Bank Holidays should telephone (07624) 480365 between the hours of 9.00 am and 11.00 am.

Q Family Planning – Where is it and what are the contact numbers?
AThe Family Planning Clinic is open for anyone of any age who lives on the Isle of Man, it is confidential. Specially trained Doctors and Nurses are happy to talk to you about your contraceptive choices and options – all methods of contraception or family planning are available through the clinic. The clinic and all contraception is free. We can also talk to you about getting pregnant, do free pregnancy tests, talk about your pregnancy and what to do next. The clinic is in Douglas – on Ballakermeen Road, Douglas (behind the Old Noble's Hospital). There are several sessions a week, some requiring an appointment, others are just drop in with no appointment required.

Family Planning Clinic, Ballakermeen Road, Douglas. Telehphone (01624) 642186.

Q How do I register with a GP?
ATo register with a GP you will need to complete a registration form and return it to the GP Practice with whom you wish to register. Forms are available from any GP surgery or from Family Practitioner Services on (01624) 642694. If you have difficulty getting registered contact Family Practitioner Services Crookall House, Demesne Road, Douglas IM1 3QA who will advise which surgeries are currently taking on new patients.
Q If I think that I am sufferering from food poisoning, who do I contact?
APlease contact your GP who will take tests and contact the enquiry desk within Environmental Health on (01624) 685894 Murray House, Mount Havelock, Douglas.
Q If I have a query about a Communicable or Infectious Disease who do I need to contact?
APlease contact the Public Health Directorate on (01624) 642639 and ask to speak to the Communicable Disease Consultant or Public Health Nurse Crookall House, Demesne Road, Douglas, IM1 3QA on (01624) 642615.
Q If I need advice about travel vaccinations who do I contact?
APlease contact The Public Health Directorate on (01624) 642639 and ask to speak to the Communicable Disease Consultant or Public Health Nurse. Crookall House, Demesne Road, Douglas, IM1 3QA on (01624) 642615
Q What are the late opening times of the duty chemist, and what do I do when I am issued with an emergency prescription?
AThe opening times vary according to the location of the pharmacy. The information can be obtained from http://www.gov.im/dhss/health/practitioners/pharmacists.xml or from each pharmacy window where the rota list is displayed in a prominent position. The doctor issuing the “urgent” prescription will be able to contact an out of hours pharmacist who will dispense the prescription from his/her pharmacy ready for the you or your representative to collect.
Q Am I entitled to funding towards private medical treatment ?
ANo. The Department is only allowed under legislation, to provide treatment under the National Health Service.
Q What is my entitlement to a second medical opinion?
AYou are entitled to be referred for a second Consultant opinion if both you and your General Practitioner agree that it is desirable. A leaflet which gives a more detailed explanation of your entitlement to a second medical opinion is available from General Practices, Pharmacies, the Citizens Advice Service (01624) 626863, or direct from the Health Services,Crookall House, Demesne Road, Douglas, IM1 3QA on (01624) 642608.
Q I have been referred to a UK Hospital for Treatment, who do i contact for travel arragnments?
A
  • You shoudl contact the Patient Transfer Section Health Services,Crookall House, Demesne Road, Douglas, IM1 3QA on (01624) 642673

http://www.gov.im/dhss/health/offisland/patientTransfers.xml

Q Where can I borrow a wheelchair?
A
  • Physiotherapy, Noble's Hospital, The Strang, Braddan, IM4 4RJ on (01624) 642158
  • Red Cross, Isle of Man Business Park, Cooil Road, Braddan, IM2 2QZ on (01624) 639 310
  • Circa on Level 2, Chester Street Car Park, Douglas, IM1 2PG on (01624) 613713
Q I wish to obtain information about job opportunities within the Government and the DHSS, who should I contact?
ADHSS Human Resource Management Directorate, Victoria Lodge, Victoria Road Douglas IM2 6RA . Telephone 01624 - 642637

Civil Service Positions - The Personnel Office, Goldie House, 1-4 Goldie Terrace, Upper Church Street, Douglas. Telephone (01624) 685000

Email: personneloffice@gov.im

Website:www.gov.im/iomcs