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Isle of Man Government
Reiltys Ellan Vannin
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D.H.S.S.

Department of Health and Social Security
Rheynn Slaynt as Shickyrys Y Theay
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COMPLAINTS

If things go wrong

We aim to provide the best service possible, but recognise that sometimes things can go wrong. We treat every complaint seriously, not only by ensuring that you receive a response as soon as possible, but also by analysing on an annual basis all complaints received. Staff are encouraged to explore issues raised in complaints and ensure that the necessary action is taken to improve the standard of service.

Each Division has an official complaints procedure to follow. To find out more about divisional complaints procedures, click a link from the table below.

DivisionWebpage Link
Health Serviceshttp://www.gov.im/dhss/health/complaints/
Social Serviceshttp://www.gov.im/dhss/services/complaints/
Social Securityhttp://www.gov.im/dhss/security/complaints/
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