Putting Quality First
‘It is the policy of the Isle of Man Ship Registry to provide a high quality service dedicated to the principles of quality assurance in order to promote both the expansion and diversification of the shipping sector and the creation of employment opportunities by registering quality ships and facilitating the establishment of marine enterprises in the Island.’
One of the first shipping registries to achieve ISO 9001 accreditation (certified since 1996) our quality management system has been developed based on three core principals.
- Maintain and develop a first-class ship registry
- Continuously seek improvements in our performance
- Encourage new shipping business
This ethos is shared throughout the organisation and ensures that not only do we offer the best service to all our clients but we are constantly striving to exceed their expectations. Our continual internal self-assessments and performance measurements together with annual external audits by LRQA provide confidence that all our systems and procedures are operated in a robust and controlled manner. The benefits of having a greater focus, clear objectives and improved communications have helped keep the Isle of Man Ship Registry highly placed on the Paris and Tokyo Memorandum of Understanding “White Lists” for port state control.
Furthermore our Investors in People (IIP) silver award highlights our commitment to continually meet evolving demands via a diverse workforce who have clear direction and high motivation when dealing with our clients.