Aspect 1 - Community Focus
Through carrying out their general and specific duties and responsibilities and their ability to exert
wider influence, Departments should work for and with the Island’s community and, where
appropriate, exercise leadership within the community by maintaining effective arrangements to:
- communicate and engage with relevant members of the Island’s community (including
business) to encourage active participation;
- demonstrate integrity in building effective relationships and partnerships with other public
agencies and the private/voluntary sectors in delivering services appropriate to local needs;
- demonstrate openness through consulting with key stakeholders including service users;
- develop and articulate a clear and up to date vision and corporate strategy in response to
community needs.
To meet these principles, a Department will need to:
- put in place arrangements and channels of communications, where appropriate, to encourage
individuals and groups from the community to engage with, contribute to and participate in the
work of the Department and have processes in place to ensure that these arrangements
continue to work in practice;
- make an explicit commitment to openness in all of their dealings, subject only to the need to
preserve confidentiality in those specific circumstances where it is proper and appropriate to do
so, and by their actions and communications, deliver against that commitment;
- comply with the Government’s Code of Practice on Access to Government Information.
You will need Adobe Acrobat to download documents that are PDFs, this is available free by following this link: