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Nursing, Residential and Home Care Project

Project Lead: Francesca DeHaven

Project Manager:

Purpose

The purpose of the Nursing, Residential and Home Care Project is to ensure the long term, financial sustainability of care by exploring new ways to fund care that will enable more people to remain in their own homes.

The project builds on the work of the 2018 Council of Ministers report 'Future funding of Nursing and Residential Care', It also responds to Recommendation 16 of the 2019 Independent Review of the Health and Social Care System on the Isle of Man.

Recommendation 16 states that:

'The provision of social care should be considered as part of the current review* of future funding of nursing and residential care with the intention of removing disincentives to people requiring care and support remaining in their home. This consideration should specifically include equalisation of the current threshold of financial assistance, a more flexible approach to funding to enable joint commissioning of broader care arrangements in the interests of the service user and provision of 24/7 social care access.'

*The ‘current review’ refers to the 2018 Council of Ministers report.

The project has been split into three workstreams:

  1. Future cost models for how care is paid for

    Tynwald has approved work to develop detailed models for two potential funding options (narrowed down from the original six options presented in the 2018 Future Funding of Nursing and Residential Care paper). These models are explained below.

    • A ‘free personal care’ model
      This would be similar to the current system in Scotland, where personal care is provided to people at no charge at the point of use, regardless of their income or assets. This would cover any care of a personal nature given at home or in a residential or nursing care home, including, for example, tasks relating to hygiene, medication, feeding, bathing and dressing.

    • A ‘mixed’ model
      This would be similar to the system in Jersey, also offering financial support for those receiving care in a Nursing Home, Residential Home or in their own home. It is based on a threshold and cap scheme, designed to protect more of an individual’s income and assets, with a limit or ‘cap’ in place to how much an individual must pay towards their care. This model would mean the Government covers care costs for those needing personal care with assets or income under the threshold, immediately from the time they need personal care. However, for those needing personal care who have income or assets over the threshold*, the  service user (or their family) would be responsible for paying for their care costs themselves for a while first, until they have reached a pre agreed ‘cap’ (a maximum personal financial contribution set according to set criteria such as the person or family’s financial means). Once this ‘cap’ has been reached, the Government would then take on responsibility for paying their personal care costs.

      *This will be a set amount of income or asset. The actual amount has not yet been agreed but three possible options were shared during the recent 'What Will Care Cost You?' Public Consultation to start to gauge Public opinion on how much this should be.

    Take a look at the infographic on the models

    Both models require people to meet their own accommodation and living costs, with means tested support available to those who would struggle with those costs. The rationale for separating the personal care cost from the 'accommodation' related costs is to provide more people with the option to receive financial support for personal care in their own home (should they wish to stay at home and should it be safe and appropriate for them to do so, according to their level of care need).

    Some principles for the changes have been agreed based on the work done so far. One of the principles is that any new way of funding adult social care should protect the assets of the person receiving care more than the current system does. This will require the Government (and therefore society as a whole) to pay more for providing social care for the Island’s population.

    This next phase of more detailed work on the models will help the team understand the potential impact of different scenarios for splitting this potentially greater cost of nursing, residential and home care between the user/families and the tax payer.

  2. Resolve the existing perverse incentives in the social security system

    A ‘perverse incentive’ is something that drives the wrong behaviour or result. One example of this in relation to the current benefit system is that it is easier to access financial support for a person to move into a Residential or Nursing Home rather than receive care in their own home. This can result in people moving out of their own homes even when they would prefer to stay, which goes against the Government policy to keep people well in their home for longer and adds an additional financial burden on the tax payer.

    The current model also includes a ‘cliff-edge’ because those in receipt of Income Support can receive care at home free of charge but everyone else must pay for it.

    The Project will ensure that future models for how care is paid for do not generate new or continue existing perverse incentives. The team are also looking at whether the existing perverse incentives can be resolved in the shorter term.

  3. A complementary model of care provision to support the changes made at 1 and/or 2

    Any changes to the cost model or financial assistance for home care will have an impact on future demand for care provision, which will need to be understood prior to implementation of any new model of paying for care.

    The Project will work collaboratively with system-wide stakeholders to understand the broader impact on service provision to ensure that implementing the financial changes would not create other issues, such as a sudden increase in demand for home care or respite services that cannot be met.

Progress

  • Launch of ‘Cost of Care’ exercise working with Public and Private care Providers island-wide to understand the average, current cost of providing care – Launched February 2024

  • 'What Care will cost you' – Consultation completed Jan 2024

  • Presentation to the Government Conference

  • Baselined previous cost of, and numbers in, nursing and residential care, including projections for funding requirements for the next 20 years

  • Gained an understanding of the nursing and residential care market and completed best practice research

  • Worked with stakeholders to understand the current system and fully identify issues and barriers being experienced by all

  • Identified a range of service improvement initiatives, enablers and broader considerations

  • Identified six possible options for nursing and residential care:

    • Modified Manx offer, threshold and cap, asset protection guarantee, free personal care provision (Scottish model), hypothecated tax (social insurance model), mixed (Jersey model) with high level pros and cons to each

    • Each of these options has been financially modelled to understand the sustainability of the option

    • Contracted KPMG to provide specialist skills and knowledge to support the delivery of the project

    • Developed design principles to set the blueprint for proposed changes to the future operating model

  • Narrowed down the original 6 options to 2 options that Tynwald have approved for more detailed analysis:

    • Free Personal Care Model

    • Mixed Model

  • Initial options identified to remove the perverse financial incentives in the current system, including research on a home care allowance, personal budgets and tax incentives

  • Reaffirmed the objective and guiding principles to underpin a decision on the future cost model for nursing and residential care

Aims for the next 12 months

  • Complete 'Cost of Care' exercise to understand the average cost of providing care on the Isle of Man

  • Further work on the dynamic cost model for the two preferred options that can be used to understand the costs to Government of operating the models and how that would change the costs to individuals. This will incorporate feedback from the Consultation and the output of the Cost of Care exercise

  • More detailed analysis of the two preferred options, working with stakeholders across the system to understand any changes that would be required on implementation to fit the Isle of Man setting

Survey and Consultations

Update on the Nursing, Residential and Home Care 'What will care cost you?' Consultation

The Island’s population is aging and the cost of caring for an older society is increasing. We know that people worry about the cost of care. Care will become unaffordable if we don’t change how the system works and we need to find a fairer way of paying for it.

The purpose of the Nursing, Residential and Home Care Project is to ensure the long term, financial sustainability of care by exploring new ways to fund care that are considered more fair, will enable more people to remain in their own homes and will enable people to protect more of their income and assets. For more information on the Nursing, Residential and Home Care Project please visit its dedicated page.

Consultation Completed

There has been a lot of progress over the last few months, resulting in the launch of a full public consultation on new ways to pay for care that took place from November 2023 to January 2024.

The consultation has now closed. However, you may still be interested in learning more about the current system and the two potential new options for paying for care. The materials prepared for the Consultation are still available below to help explain these models.

Minister Hooper gave an introduction to the consultation at the Government conference in September 2023 followed by a Q&A session with the Minister and officers from the Transformation Programme, the Department of Health and Social Care and Manx Care. You can watch Minister Hooper's speech on Funding the cost of Nursing & Residential Care: Future Models on YouTube.

The consultation introduced two alternative options of paying for care. The video and infographic explain how the current system works and introduce the two potential new options.

Both options being considered increase Government’s contribution towards the cost of care. This would allow those receiving care to pay a lower proportion of their cost of care when they receive it and therefore, would enable them to keep more of their income and savings.

However, if Government pays more, the cost will fall to society so people will pay for it throughout their life instead. Treasury will be responsible for considering how a new payment model could be funded, alongside the wider financial planning they are doing to support the delivery of the Island plan and Economic Strategy.

Thank you!

The Government asked for your feedback on which model you think would provide a better way of paying for care in the future and invited everyone to get involved via a Consultation Hub Survey, Face-to-Face sessions or by completing a paper survey and 'posting' it at a dedicated consultation post-box or back to the team.

We had a fantastic response with over 1200 people responding to the survey!

Thank you so much for everyone who took the time to share their thoughts, be that online, on paper or by attending a session. We will publish the results on consultation hub once they have been analysed. It may take a little while as we are a very small team and deliberately included lots of opportunities for ‘free text’ which really helps us to understand your feedback but also takes quite a while to read and organise. We do appreciate your patience while we work through your responses.

Please check back on this page and on the Consultation Hub page for updates.

Please contact us via email at healthandcaretransformation@gov.im if you have any questions in the meantime.

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